Legal
Privacy policy
Last updated: September 2026
What we collect
When you send an inquiry we receive what you typed into the form: your name, email address, phone or WhatsApp number, what you are interested in, your preferred dates, how many people are travelling, and your message. We also record which page the inquiry came from - for example the tour you were reading - so our reply makes sense.
We do not ask for passport, licence, or payment details on this website. If they are needed later for a specific booking, we will ask for them directly and explain why.
How we use it
We use your details to answer your inquiry, prepare a quote, and - if you travel with us - plan and run your trip. That is the only reason we ask for them.
We do not sell your data, and we do not add you to a marketing list without asking you first. We keep inquiries while we are helping you and for a reasonable period afterwards so we can pick up where we left off; you can ask us to delete yours at any time.
WhatsApp & email
The inquiry form is designed to continue in WhatsApp: when you press send, WhatsApp opens with your details written into a message, and you choose whether to send it. From that point the conversation is carried by WhatsApp and is handled under WhatsApp's own privacy policy (WhatsApp is part of Meta).
We also keep our own copy of what you submitted, so that an inquiry is not lost if the WhatsApp message never arrives. If you email us instead, that email sits in our mailbox in the ordinary way.
Who else is involved
Your inquiry is stored in our database, which is hosted by Supabase, and the site itself is served by our hosting provider. Both act on our instructions to operate this service.
If you continue the conversation on WhatsApp, your message passes through WhatsApp (Meta). Where a trip is being arranged, we share only what a hotel, guide, or driver needs to look after you. We do not share your details with anyone else.
Your rights
You can ask what we hold about you, ask for a copy, have it corrected, or have it deleted. Message us on WhatsApp or write to us through the contact page and we will deal with it as quickly as we can, and within one month.
If you are in the UK, EU, or Australia, local data-protection law gives you these rights and the right to complain to your national regulator if you are not satisfied with how we have handled your request.